ATV2 won't load entire iTunes library

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there's 4,000+ songs collection in itunes not show when try shuffle entire library on atv. not have drm, nor did of them come apple store/amazon/etc. if play on computer's itunes, shouldn't recognized atv2?

atv2 topping off @ 12499 tunes, while i've got 16866 in total library, , yes, shuffle whole darn thing.

make 3rd major problem i've had. 14 days return.. where's competition?
 

see tech specs atv2 here

there's section titled audio formats supported.

it's possible of files fall outside of formats.

it's possible of files missing (or have been moved since added itunes library).

see if can identify of missing tracks, right click them in itunes , select "get info". see if there going on bit rate, file type or file location.
 


Forums Apple TV Apple TV and Home Theater


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